We want you to have an unforgettable shopping experience. Our buyers are responsible for selecting high-quality products to guarantee a satisfactory purchase.
We also understand that on occasion, we won't be able to fulfill all your expectations. Accordingly, we accept returns and offer both exchanges and refunds so you can continue to enjoy shopping with us.
You have the right to return or exchange any product within 14 days of receipt, with the following exceptions:
- Damaged (NOT defective) items
- Dirty items
- Items that have been altered
- Items not in their original packaging
Items described on this list of exceptions won't be accepted for return or exchange.
The return window expires 14 business days after final delivery. Please don't request returns, exchanges, or refunds after 14 days, as we can't grant them.
If your return is approved, we'll refund the price of the item(s) to the same method you used to pay for your original order.
In the case of an undelivered product due to shipment cancellation, you can usually get a replacement by consulting a customer service agent.
Note that we focus on email communications for all business related to orders. Please don't request returns or refunds via Facebook, Instagram, or other social media.
Casual plain-colored velvet tracksuit consisting of hoodie and pants.
The pullover hoodie has V-neck and long sleeves. Hood has round drawstring. Lower hem and cuffs are fitted. Decorated with letter print and embroidered geometric pattern on chest.
Pants have elastic waistband with drawstring. Has two oblique side pockets with no closure. Leg hems are fitted. Decorated with white and red stripes on leg sides.
Please note that only the hoodie and pants are for sale from the picture. The other products displayed are only decorations.